Mrs Curle Silverton, Contura Ci5
It is now just over a month since you fitted our Contura log burner and I am writing to thank you for your excellent service. Your expert knowledge was clear from the moment you arrived to do the site visit and the care and attention to detail you showed during the fitting of the burner was exceptional. It is a fabulous addition to our house, beautifully warm, economical and a pleasure to look at!
It is a little more fussy to light than our old open wood burner, but we’ve got the hang of it and that’s a small price to pay for all of the advantages.
We hope you are keeping well and send our grateful thanks.
Mr and Mrs Welham, Exeter, Chesney 5
Just wanted to say a HUGE thank you for the amazing service you, Richard & Aaron provided us, your knowledge & expertise are second to none.
We LOVE our new logburner & it will make our hibernation months even more enjoyable!
Thank you again & we hope you all have a lovely Christmas.
Love from Kellie & Matt x
Mr and Mrs Hohl, Exeter, Contura Ci5
Both Jacqui and I thank you for your friendly professional quality service from first enquiry to installation. Please can you also thank Aaron for his quality work.
We look forward to many nights enjoying our new stove.
Mr Hess, Exmouth, Contura 51l
Just a note to say that we’re delighted with the installation of the stove today. It looks great and the guys did a great job on site.
All the Best.
Mary Nester, Payhembury, Clearview Pioneer 400
Just a quick email to say thank you sooo much for installing my Clearview stove. It looks fabulous!!!. Great professional work!
Many thanks again,
Emma Henry, Exeter, Dovre 425 Gas Stove
I was keen to use a local company to install a gas fire into a old blocked-up fireplace in my flat, and I didn’t need to look any further than Exeter Stoves & Chimneys. They’ve been so helpful. friendly and professional throughout the selection and installation process, and now I always use them for my annual service as they know the quirks of my set up, which I find incredibly reassuring. Family-run firms are worth it for the higher level of customer service you get. Recommended!
Trevor Druett, Tipton St John, Contura C510:1 Style
We were delighted with the service from Exeter Stoves and Chimneys Ltd. The pre installation survey and advice was very helpful in choosing the right stove for us, and the installers were excellent. We would highly recommend Exeter Stoves to anyone looking to install a wood burning stove.
Jane Falle, Topsham, Gazco Vouge Midi
This is just a note to thank you for the wonderful service you have given to me. I am so very grateful that you were able to install my new fire before Christmas. It is everything I hoped for. My flat is now cosy and feels as though there is life here.
The guys did a superb job of fitting and looked after everything in the flat with great care. White carpet! Need I say more about how important that has been!
John Stewart, Paignton, Contura C586:1
We are very pleased with the new stove and congratulate all on a job well done. The installation was carried out in a very professional manner in the time allotted. We are also very grateful for all the attention to detail given during the installation, and all the advice offered.
Natasha and Nick Walker, Copplestone, Contura Ci4 Classic.
We are thrilled with our new woodburner and surround! Richard and Aaron did a brilliant job
Tara Milford, Silverton, Contura 810
Following the recent fitting of my wood burner I wanted to say thank you!
From my first visit to my last question you have been so helpful. The wood burner was fitted so efficiently. I came home to a wood burner and no mess or evidence of you being there, except a beautifully fitted stove. My rather silly questions were answered quickly and I felt you really cared that I was completely satisfied.
Nadine Elley, Dawlish, Clearview
I am so delighted with the fire installed it looks beautiful and has made our house a home. I have used it every day since its installation and am really glad I went for the clearview, its easy to light and gives off wonderful heat. The installation itself went without hitch the installers were thoughtful, tidy, polite and communicated really well. The job was completed in a timely manner both installers working very hard.
Exeter Stoves have been amazing to work with I cannot recommend highly enough. I will definitely use them in the future for another stove once our house is ready. If you are looking for a reliable company to install for you I would have no hesitation in recommending this company. The Clearview stove is also one I would recommend. Its really made our house a proper home.
Mr and Mrs Hartnell, Bridford, Clearview x2
Thank you for such excellent service – we are delighted with our new stoves and will definitely recommend Exeter Stoves and Chimneys to any future customers.
All best wishes,
Gill and John
Mr and Mrs Loughton, North Bovey, Contura 310G.
Dear Richard and Aaron,
We would just to thank you for doing such an excellent job on fitted our Contura wood burner and liner. It wasn’t a straight forward job but you both got on with it so professionally and nothing was too much trouble. It certainly was a messy job but you kept everything as tidy as possible and the room was spotless by the time you left!!
We couldn’t of timed it better getting it installed. Since then we have had so much snow, we were house bound for 3 days, the wood burner was fantastic giving out lovely heat keeping the house so warm and cosy.
Again many thanks for such a professional job and very helpful customer support
Mr and Mrs Roberts, Dunchediock, 2 x Contura 51L
A big thank you to Exeter Stoves for superlative service. We are so looking forward to having a warmer house this weekend.
Have a fantastic afternoon.
Claudia & Jon Roberts
Dr and Mrs Bradley-Smith, Exeter, Contura Ci5
Thank you Exeter Stove and Chimneys for your time, effort and advice in helping us choose our Woodburner. The installation team worked very hard and were polite, efficient and tidied up well – in spite of being a man down on Day 2.
Such service , delivery and communication is more than worthy of our significant thanks.
Mr and Mrs O’Shea, Exeter, Clearview Pioneer 400.
Thank you so much for installing our wood burner it looks wonderful and we much look forward to using it in the cooler weather.
Mr and Mrs Charlton, Sidmouth. ACR Malvern.
Thanks for your speedy and efficient stove installation, your team were a delight and we are thrilled with the end product.. can’t wait to try it out.
Regards from Maggie and John
Mr and Mrs Pert, Bridford. Contura 556:1
Thank you for your excellent service you have given us over the last year.
From removing an old inset log burner and dismantling the outside chimney to recently installing the new Contura stove and stainless steel chimney. We have always felt totally safe in your hands and your workmanship and finishing is of a high quality.
We would absolutely recommend you.
Mr Probert, Exeter, Contura Ci5.
Thank you very much for such a professional job and we are looking forward to enjoying the woodburner in the upcoming cold days (apparently it is meant to snow at Easter again).
Maggie Ruggles, Exeter, Gazco Midi T.
Morning sorry this thank you is so late life just a little busy. You installed my amazing gas fire just before Christmas. I was a little anxious as I so would of loved a wood burner but with your professional advice I could not be happier. I was very impressed with the professionalism and standard of work from start to finish. thank you so much.
Mr and Mrs Carver, Thorverton,
I wanted to e-mail you to say how brilliant the new fireplace and stove looks. The chaps have done a fantastic job, and we’re really pleased.
Dr King, Exeter
I just wanted to send a quick email to say thank you so much for my finished stove that I got completed mid September. The team were efficient and tidy and have finished the work to exactly how I wanted. I will recommend you to anyone!
Julia and Eric Cole, Tiverton
Dear Team, we write to say a big thank you for installing our replacement gas fire.
Throughout our problems with the previous Broseley Fire we have always
found your attention first class.
We will recommend your firm to anyone without reservation.
Oliver & Heather, Christow, Clearview Vision 500
Just wanted to thank you for the excellent installation of the Clearview 500 earlier. The whole process dealing with your company has been first class and the quality of workmanship is second to none.
Many thanks and all the best.
Dr Rogers – Topsham
Thanks for all your professionalism. I really valued the team’s expertise over the 2 days of installation.
Absolutely thrilled with the fireplace, fitted today. I may not leave the sofa for the rest of the day!
Its a great job well done! I am grateful to the chaps for the fitting.
Pete and Alex
We just wanted to thank you for the fantastic job you have done installing our fireplace.
We really appreciate your hard work and effort especially at this busy time of year,
Have a great Christmas and best wishes for the New Year.
June Turnull – Tedburn St Mary
May I thank you for the efficient way your company carried out the installation of my Clearview wood burner.
I was particularly impressed with Angie who dealt with the paperwork so promptly and of course Richard, Aaron and Matt who carried out the installation. They were clearly very professional, focused, clean and tidy and most of all respectful.
I would have no hesitation in recommending this company to anyone who is thinking of having a new wood burner etc. I’m loving The Clearview. Wished I’d had it years earlier
Mr Clipson, Clearview Vision 500
I purchased a Clearview Vision 500 stove back in April and only recently completed the property work so that it could finally be installed last week.
Just a quick note to say its absolutely fantastic. I have had several wood burners over the years but none have burned so efficiently as this model. It heats up a large room -36m2- in less than an hour and then burns only the occasional log to maintain the temperature.
O’Brien, Ashburton. Clearview vision Inset
I would like to express our thanks and appreciation to Richard & the team at Exeter Stoves and Chimneys following out recent purchase and installation.
Over the past 20 years or so we have always enjoyed the pleasures of log burning stoves in the various properties were we have owned. We have lived with and experienced stoves from various manufacturers, and when we have moved we have seen at first hand a range of installation techniques!
Richard and his team recently installed a Clearview inset stove, in our experience Clearview stoves are by far the best – easy to operate, the glass really does remain clear – and most importantly they are extremely effective and efficient.
From the outset the in-store team at Exeter Stoves where helpful, knowledgeable and professional. At the survey Richard fully explained all options and strategies to ensure a safe and acceptable installation.
The team arrived as scheduled on the agreed date and worked tirelessly and diligently to complete the complex instillation the same day. Dust sheets and covers were provided to cover out furniture and carpets. The installation, although complex was very well managed from start to finish, each team member working in harmony with there colleagues. The final result is a very well finished stove in a very smart surround.
So once again a sincere thanks to Richard and the whole team at Exeter Stoves for a first class, professional job from start to finish.
Carol Norton, Exeter
I just want to say a huge thank you to everyone at Exeter Stoves for your brilliant service, starting with the excellent information and advice we have been given to the extremely professional installation today. I could not be happier
Gary and Francesca Raymont, Crediton
We are absolutely delighted with our new woodburner which was supplied and fitted by Exeter Stoves & Chimneys. The service they provided is excellent and the work was completed in one day with very little mess and a very professional service was provided throughout the process. We would highly recommend Exeter Stoves & Chimneys to anyone.
Nick & Liz Couzens, Sandford
I just wanted to thank you so much for installing our Chilli Penguin stove a few weeks ago. We absolutely love it .
Many thanks again
Mr and Mrs Sumner, Tiverton
We would like to express our thanks for your excellent work installing our new wood burning stove. We were really impressed by the quality of your work, the attention to detail and professionalism of the team. The job required precise erection of the scaffold tower to access the chimney for the lining which was accomplished with expertise and care. The structural work to open up the hearth was carried out with minimal disruption and the area was suitably protected and the rubble removed and area cleaned.
We are very happy with the job and appreciate all the advice given, the detailed survey and full installation. It has made a big difference to the warmth of the house. We would not hesitate to recommend your company to any prospective customers. Many thanks
Mrs Waller, Lapford
Absolutely thrilled to bits with my new stove and Surround, it was definitely worth waiting for, we were expecting lots of mess but you cleaned up brilliantly and left it so clean, we would recommend you to anybody thinking of having a stove installed. thank you very very much.
Sally Ingram, Okehampton
Thank you so much. I painted the new plaster area around the fireplace and it really does look superb. I appreciate the lengths that Richard and Aaron took to both protect the carpets and the perfect finish we are left with. A very professional work standard and excellent customer service.
Mrs Gorton, Sidmouth
Thank you for doing such a brilliant job installing our nu-flame gas fire. it has really transformed the room, We had it on last night and it looks fantastic.
Yuliya Kostyuk, Exeter
Thank you so much for a wonderful job you done fitting a wood burner to our house, We have been most impressed by the service and attention to detail by your company. At all stages we received clear and well informed advice; installation was carried out efficiently and courteously with Richard’s Aaron’s, Nigel’s and Angie’s assistance helpful and friendly, we will certainly recommend “Stoves and Chimneys” to our neighbours and friends.
Thank you all for a great job.
Debbie James, Exeter, Contura i6
After moving into our new home one thing high on our priority list was a log burning stove.
We spent time researching and looking at options available, the excellent service and Richards superb and obvious in depth knowledge when carrying out the survey left us in no doubt to go ahead with the installation.
From the moment the Contura Ci6 fire, granite hearth and shelf were installed, our front room was transformed.
The high quality workmanship and professionalism by Rich and Aaron was second to none, leaving us with a focal point that looks stunning.
A warm thank you to the whole team at Exeter Stoves.
Lucy Davies, Exeter, Contura i6
We have just had a Contura Ci6 woodburner fitted by Exeter Stoves and Chimneys and it is magnificent, I first visited the showroom 9 months ago and found everyone to be incredibly helpful. Over the coming months I dithered as to what I would like and was always welcomed into the showroom, Now, finally the fire is in, and it looks gorgeous. The whole fitting process was slick and professional.
Clare Wright, Exeter
Hi. I just wanted to say a massive thank you for fitting my new log burner, from my initial visit to the showroom to the day of installation the service was brilliant and the whole team were really helpful and very patient with all my question!
If anyone I know is thinking about having a fire installed I will definitely be pointing them in your direction though I’m sure all my friends are already sick of hearing about my new fire!!
Thank you all
Mr Fitzmaurice, Sidmouth
We wanted to say thank you for the superb job you made installing the new log burner into our flat, Its working brilliantly.
Mr and Mrs Ching, Exeter
We have just had a fireplace and fire fitted by Exeter Stoves & Chimneys, all the work was of a very high Standard, Richard and his son are a very professional team, and I would highly recommend them.
Mr and Mrs Barnes, Exmouth
Very impressed with the Installation of our Contura i6 , we would not hesitate to recommend your company to anybody, looks amazing, as a company you operate very professionally even down to ringing to say the engineers are on their way, fantastic job.
F Johnson & M Thursby, Exeter
What an enjoyable experience choosing, buying and having installed by you a Clearview wood burning stove turned out to be, thank you
On our first visit to Bakers Yard you listened to us, understood our requirements and answered all our questions in such a professional manner you made a great impression.
Equally professional was the process of installation. A high standard of craftmanship at all stages and all left ‘ship shape and Bristol fashion’ !
And finally, thank you for such a clear demonstration.
Wth all best wishes to all at Exeter Stoves & Chimneys.
Debbie, Exeter, Clearview Pioneer.
If anyone reading this is in ‘any doubt’ about having a woodburning stove installed by Exeter Stoves – READ ON!
My life has been transformed! At the end of October 09, I had a Clearview Stove installed in my lounge-diner and its absolutely fantastic!
Because of my Clearview stove, my cold house has been turned into a lovely warm cosy home. The difference it has made to me is enormous – my evenings at home are now a pure joy. I know it sounds like a corny advert, but believe me it really is true!
As for Exeter Stoves, they really are the best! Being a ‘lady of a certain age’ who lives alone, I was a little anxious about having a stove installed, but Angie, Richard and John always put my mind at rest explaining in detail (more than once!) I cannot praise them enough; they were so helpful in every way.
The team that actually installed the stove were truly superb, so quick and clean, plus being the perfect gentlemen, and again, nothing was too much trouble. They completed the installation in the stated time, my house was spotless when they left and my newly installed stove perfect.
I hope this note goes someway to helping you make the right decision about getting a stove – you will never look back!
Mr T Pattison, Exeter, Scan 62
Just a quick note to thank you and your team for the installation of the Scan 62. We are astonished by the efficiency and heat output from the stove. This unit seems to run on next to nothing for an age!.
The advice given has proven sound, the extra outlay for the additional quality being worth every penny.
Should any of your customers require any feedback they are more than welcome to contact us.
Mr M Downes, Budleigh Salterton, Clearview Vision
Dear Mr Wilson
This is just to thank you for the efficient way in which you dealt with our order for the Clearview Vision stove earlier this year.
My wife and I were delighted with your attention to detail from the time of your first visit, and by the careful and efficient way in which the installation was carried out, including the replacement of the broken tile – most impressive!
We have already found the stove everything that the manufacturers claim it to be, and look forward to winters ahead when it is clearly going to be a real asset to the house.
We will have no hesitation in recommending your firm and Clearview Stoves to our friends
With best wishes
Mr and Mrs Wedgery, Exeter, Clearview Pioneer
Just a few lines to express our thanks for the new stove system recently installed. A fantastic experience from start to finish! As soon as we walked through the door the help and advice we received was first class.
Having an existing chimney we were worried that the cost of having a new flu would be prohibitive but were pleasantly surprised at the cost. On advice given we chose the Clearview Pioneer 400 with a beautiful riven slate bed for the hearth. The lads who fitted it were brilliant, extremely professional and an excellent job all round. The whole fireplace has been transformed into the proud centrepiece of the whole house! We could not be more pleased and will be recommending Exeter Stoves to all our friends and family (and any random strangers who are willing to listen!).
Many thanks again.
C Cox, Exeter.
Richard and team
Thank you so much for the fantastic job you did installing my Clearview Pioneer 400 woodburner – its incredibly efficient and easy-to-control, and is now the focal point of my home.
It is by far one of the best purchases i’ve ever made. Your excellent service, providing expert advice, installation, and teaching me how to get the best from it, was really impressive.
There is nothing I would change – I highly recommend you and Clearview to anybody considering a woodburner
G Fardell. Lympstone.
Most impressive was the way you went about fitting the stove, obviously knew exactly what you were doing, and how to set about doing it, everything worked first time, and the end results speak for themselves. All in all, a completely satisfactory transaction from our side, my only regret is that my wife had to nagg, most efficiently, for twelve years before I succumbed and agreed to get this fitted, I freely admit that she was dead right, and we should have come to see you years ago. We shall, of course, point any of our friends your way should they wish to have a stove.
Mr & Mrs Waller. Paignton
Just a line to say how pleased my wife and I are over the installation of our fire. I would also like to compliment you and your team for the competent and workman like manner in which you performed the job, with the added bonus of no mess. I wish there were a few more guys like you around who can turn out such a good job. Many thanks.
L. Burbridge. Exeter
We just wanted to say how pleased we are with the service you gave us. The stove was fitted at the scheduled time and at the agreed cost and it performs really well. All too often these days, things go wrong and it was wonderful to see that sometimes everything goes right!
Mr & Mrs Easterbrook Exeter
My wife and I felt that we should write to thank you for installing our new gas fire. It was just to say how professional your installers were and how helpful they were, also from the time we came into your shop we were treated well and kept up to date with what was going on. Your after sales were very good due to the discolouration of our brick cement, this has been put right and the fire is working well. We would have no hesitation in recommending your company to our friends in the future. Thank you once again for your help and professionalism.
P. Simcock Budleigh Salterton
Just a note to say how pleased I am with the Vision inset you supplied and installed. It looks great and puts out a lot of heat! I’m looking forward to a cold winter!
I would like to express my admiration for the men who did the installation. They were quick and efficient, tidy and good-natured. It was a pleasure to have them in my house. I shan’t hesitate to recommend your company to my friends in the future.
A. Ward Reynolds North Tawton
Just a short note to thank Richard, Angie, Aaron and John for a job well done, at last a company that actually does what it promises no matter how unlikely that seemed at the time. Job well done, installers could not have been tidier or more efficient. I will recommend Exeter Stoves & Chimneys to anybody, with the knowledge that they will receive the same excellent service I have had. Well done all.